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How Bohemian Traders Scaled DTC & Wholesale with BigCommerce

6/7/2024
Bohemian Traders
Emily Berlach
Bohemian Traders
bohemiantraders.com.au
Melbourne, AustraliaFounded 2014
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Monthly Revenue
Undisclosed
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Founders
Emily Berlach
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Employees
23
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Business Description

Bohemian Traders is an Australian fashion brand offering distinctive jackets and apparel via direct-to-consumer, wholesale, and brick-and-mortar channels. Founded by Emily Berlach and David Berlach, it emphasizes quality, customization, and seamless global shipping.
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Executive Summary

Bohemian Traders, a fashion label founded by Emily Berlach, faced crashes and technical restrictions on legacy platforms. After moving to BigCommerce in 2015, they leveraged powerful APIs and vetted apps—like Klaviyo and Starshipit—to scale globally, raising AOV by 68%, visits by 138%, and revenue by 151%.
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Case Study Content

From One Jacket to a Global Fashion Brand

When Emily Berlach couldn’t find a single bohemian jacket she loved, she ended up ordering ten. She sold nine on her blog and discovered a new path: affordable, customizable fashion for a passionate community. That simple act ignited the launch of Bohemian Traders, a brand built on tenacity and authenticity.

Early Days on BigCartel and Volusion

Initially, the founders used BigCartel, a platform for artists. However, as demand soared, crashes and slow load times hurt growth. They switched to Volusion, hoping for more stability, only to face restrictive APIs and dated architecture. The team longed for a solution that could grow as fast as their vision.

Choosing BigCommerce for Unlimited Potential

In 2015, Bohemian Traders made the trade to BigCommerce. Stability improved overnight, but the real magic arrived with freedom. Developers built custom features via robust APIs. Integrations—like Klaviyo for email and Starshipit for shipping—fused directly into the storefront, creating an end-to-end experience that felt effortless to customers.

Integrations That Accelerate Growth

Key apps power the engine:

  • Klaviyo fuels 35–50% of monthly revenue through targeted email blasts.
  • Google Shopping by Sales & Orders drives high-intent ad traffic.
  • Starshipit automates global shipping updates and tracking notices.

Additional tools such as BackOrder by GritGlobal, Zip, Afterpay, Klarna, and Rewind Backups ensure inventory planning, flexible checkout, and data protection. Together, they form a framework that scales across direct-to-consumer, wholesale partners, and two brick-and-mortar outlets.

Remarkable Results in Q1

Comparing Q1 2022 to Q1 2016, Bohemian Traders saw:

  • 68% increase in average order value
  • 138% growth in site visits
  • 151% surge in revenue

Managing two stores—including a separate outlet site—takes moments via the BigCommerce dashboard. This simplicity frees the team to focus on new markets, coming soon: a strategic push into the United States and an ERP rollout to streamline wholesale relationships.

Looking Ahead

As Bohemian Traders expands its global footprint, consistent quality and a unified customer journey remain at the core. BigCommerce’s flexible architecture and partner ecosystem will continue to fuel new experiments—whether launching exclusive capsule collections or deepening B2B integrations.

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Key Takeaways

  • 1Migrating to BigCommerce eliminated crashes and technical roadblocks, providing a stable, scalable foundation for rapid growth.
  • 2Leveraging robust APIs enabled Bohemian Traders to build custom features and integrate top-tier apps directly into their storefront.
  • 3Email marketing with Klaviyo drives up to 50% of monthly revenue through segmented campaigns and automation.
  • 4Global shipping and fulfillment were streamlined via Starshipit, delivering real-time tracking and notifications to customers worldwide.
  • 5Within six years, Q1 metrics showed a 68% rise in average order value, 138% more site visits, and a 151% revenue boost.
  • 6The BigCommerce dashboard simplifies multi-store management, allowing the team to oversee DTC, wholesale, and outlet stores effortlessly.
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Key Facts

Average Order Value Increase
68%
Site Visits Growth
138%
Revenue Growth
151%
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Tools & Technologies Used

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Founders Hut is a leading online platform dedicated to sharing thousands of in-depth business case studies from successful companies around the globe. Since its launch, Founders Hut has empowered entrepreneurs, marketers, and corporate innovators with actionable insights drawn from real-world successes and failures.

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Disclaimer: Some data in these case studies may be inaccurate or out of date. In certain cases, AI-generated content is used.