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Shopify Plus Powers TRUE Linkswear’s Agile Growth

6/26/2024
TRUE Linkswear
Jason Moore & Ryan Moore
TRUE Linkswear
truelinkswear.com
Portland, United StatesFounded 2016
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Monthly Revenue
Undisclosed
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Founders
Jason Moore & Ryan Moore
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Employees
Undisclosed
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Business Description

TRUE Linkswear is a golf footwear brand founded by brothers Jason and Ryan Moore in the Pacific Northwest. The company focuses on combining performance, comfort, and style in specialized golf shoes that appeal to adventurous players.
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Executive Summary

By migrating to Shopify Plus, TRUE Linkswear cut custom development costs, improved mobile performance, and rolled out crypto payments in 60 minutes—driving a 20% lift in conversion and a 15% drop in bounce rate.
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Case Study Content

Streamlined Updates and Faster Launches

TRUE Linkswear used to rely on a developer for every minor change. That meant waiting days or weeks for new product pages to go live, and payments options were hard coded. With Shopify Plus, marketing teams have a control panel that is intuitive and stable. Need to tweak checkout in the afternoon? It takes a few clicks. Want to offer a discount on a new sole design? Just adjust a setting and hit publish.

Reducing Costs with No-Code Tools

Before the switch, TRUE Linkswear allocated budget to cover ongoing maintenance fees for its legacy ecommerce solution. Every custom scenario meant new tickets for developers and surprise invoices. Now, those hours have been cut by half and costs have dropped significantly. The brand reinvests that budget in product design and user testing instead of back-end upkeep.

Mobile Traffic Growth and Fewer Errors

An optimized mobile theme, combined with faster load times, led to lower bounce rates on smartphones. Testing across devices is built into the Shopify Plus environment, so updates roll out consistently. TRUE Linkswear reports smoother transitions from product pages to cart and a clear rise in mobile orders that now account for over half of site traffic.

Adding Crypto Payments in One Hour

In a recent meeting, the marketing team decided to accept cryptocurrency without delay. They activated the Coinbase Commerce integration, configured wallet addresses, and turned on the option at checkout. The entire process took less than sixty minutes. That move opened a new payment channel and attracted a niche group of shoppers who value digital assets.

Results and Impact

Cart additions jumped thanks to a cleaner interface and faster page rendering. Overall conversion rate rose by nearly 20 percent in the first month after launch. Bounce rates fell by 15 percent as site speed improved, and mobile orders doubled. Time spent on administrative tasks dropped dramatically, freeing key staff for customer outreach and product strategy.

Overcoming Platform Challenges

The previous platform lacked native support for international shipping rules and VAT calculations. TRUE Linkswear had to patch in third-party modules that often failed or conflicted with each other. On Shopify Plus, multi-currency support and regional tax settings are built-in, so the brand can serve customers in Europe, Canada, and Asia without separate plugins. International orders have grown by 30 percent since the migration.

Team Autonomy and Innovation

Marketing, design, and operations teams now operate with fewer dependencies. They draft campaigns, launch flash sales, and preview changes in a staging environment before applying updates to the live store. Decision-makers no longer wait on developer availability, which speeds up response times when market opportunities arise.

Looking Ahead

TRUE Linkswear continues to test new layouts and checkout flows in parallel, using Shopify Plus’s script editor. The brand is also rolling out a subscription model for limited-edition footwear, all managed without heavy development cycles. The team’s agile set up sets them up to scale without bottlenecks as demand rises.

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Key Takeaways

  • 1Migrating to Shopify Plus gave TRUE Linkswear immediate self-service control over product, theme, and checkout changes.
  • 2Shifting away from custom code cut development hours by over 50%, freeing budget for design and marketing efforts.
  • 3Mobile performance improved dramatically, leading to a 15% drop in bounce rate and mobile sales doubling.
  • 4Setting up cryptocurrency payments took under an hour, adding a cutting-edge channel without developer support.
  • 5Built-in multi-currency and tax features on Shopify Plus fuel a 30% rise in international orders.
  • 6Cross-team autonomy and staging environments let the brand launch flash sales and A/B tests with no delays.
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Tools & Technologies Used

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Disclaimer: Some data in these case studies may be inaccurate or out of date. In certain cases, AI-generated content is used.