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How Universal Yums Turned $2K into a Snack Empire

6/5/2024
Universal Yums
Monique Bernstein and Eli Zauner
Universal Yums
www.universal-yums.com
East Brunswick, United StatesFounded 2014
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Monthly Revenue
$83,000
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Founders
Monique Bernstein and Eli Zauner
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Employees
51
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Business Description

Universal Yums is a monthly subscription service that curates and delivers the best savory and sweet snacks from around the world. Each themed box includes a mix of unique chips, candies, cookies, and chocolates, along with an educational booklet about the featured country’s culture and flavors. With over 20 different country boxes shipped, Universal Yums has become a go-to source for adventurous snack lovers.
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Executive Summary

A deep dive into Universal Yums’ journey from a $2,000 bootstrap to a globally recognized snack subscription, highlighting key strategies in product curation, tech setup, and viral marketing.
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Case Study Content

Universal Yums: Crafting a Global Snack Adventure

When Monique Bernstein and Eli Zauner launched Universal Yums in October 2014, they had a simple idea: ship curated snacks from around the world to subscribers each month. They used $2,000 from their savings to build a lean operation and test the concept. Using WooCommerce Subscriptions on WordPress, they crafted a site capable of handling recurring payments and tidy front-end control.

Bootstrapping with Focus and Flair

Instead of hiring early, they handled every task in-house. From writing PHP and JavaScript to designing the site layout and creating a custom box stamp, they kept overhead low. Pre-orders began in October, and the first boxes shipped in December 2014. After seeing growing interest, both founders left their jobs to run the venture full-time.

Building the Snack Experience

Each month brings a new country theme. Monique sources products through trusted contacts and orders samples for taste tests. The team picks the best items that represent a country’s flavors. Along with six or twelve snack selections, subscribers receive an informative booklet that Monique writes and designs. It covers fun facts, snack descriptions, and cultural trivia.

Scaling Up and Handling Surprises

A viral reddit post in 2014 drove 200 orders almost instantly. In late 2016, a live AMA on reddit drew thousands of visitors and caused the site to crash in 30 minutes. Hosting on WP Engine proved a lifesaver with an emergency migration. As revenue crossed $1 million annually, the company moved operations from Cincinnati to New Jersey and added more team members to keep up with demand.

Key Differentiators

  • Unique country themes that rotate monthly keep subscribers curious.
  • Informative booklets add a learning element to the tasting journey.
  • Handpicked snacks not available in North America offer exclusive treats.
  • A DIY approach at launch saved cash and clarified processes before hiring.

Behind the Scenes Tech Stack

The site runs on WordPress with WooCommerce and the Subscriptions extension. For code edits, Eli wrote PHP, JavaScript, HTML, and CSS to shape the shop. Hosting on WP Engine handles traffic spikes, and Google Analytics tracks user behavior. Team communication happens over Slack. Shippo integrates with WooCommerce to automate shipping labels and rate comparisons.

Lessons for First-Timers

Starting with a clear twist on a familiar model, testing everything yourself, and keeping costs in check can lead to steady growth. Hosting readiness and a plan for scaling tech on short notice are essential. Finally, small details like custom packaging and hand-crafted booklets help build a dedicated audience.

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Key Takeaways

  • 1A $2,000 bootstrap and hands-on approach can validate a subscription model before any major hire or expense.
  • 2Rotating monthly themes and exclusive international snacks create anticipation and strong brand recall.
  • 3Customizing WooCommerce Subscriptions provided full control over recurring billing at a minimal cost.
  • 4Educational, well-designed booklets added a cultural dimension that deepened customer engagement.
  • 5A single reddit post drove 200 orders overnight, underscoring the need for scalable hosting solutions.
  • 6Early DIY efforts saved money and clarified workflows, making later outsourcing more strategic.
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Key Facts

Orders from Reddit Debut
200+
Unique Country Boxes
20+
Annual Revenue
$1M+
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Tools & Technologies Used

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How to Replicate This Success

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About the Author

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Founders Hut is a leading online platform dedicated to sharing thousands of in-depth business case studies from successful companies around the globe. Since its launch, Founders Hut has empowered entrepreneurs, marketers, and corporate innovators with actionable insights drawn from real-world successes and failures.

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