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How Mustard Made Supercharged Growth with Shopify Plus

6/25/2024
Mustard Made
Becca Stern
Mustard Made
mustardmade.com
Perth, AustraliaFounded 1970
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Monthly Revenue
Undisclosed
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Founders
Becca Stern
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Employees
30
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Business Description

Mustard Made designs, manufactures, and sells premium-quality, custom-colored lockers for residential and commercial spaces, offering unique, stylish storage solutions across Australia, the U.K., and the U.S.
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Executive Summary

Mustard Made crafts colorful, high-quality lockers for homes and offices. Founded by sisters Becca and Jess Stern, the brand operates across Australia, the U.K., and the U.S. After upgrading to Shopify Plus and rolling out upsell features in two weeks, Mustard Made saw a 158% revenue jump and a 15% lift in order value.
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Case Study Content

Overview

Mustard Made started with a simple idea: bring bold, colorful lockers into homes and offices. Sisters Becca and Jess Stern combined their passion for design with an eye for quality, launching a line of premium lockers that stand out in any space. As demand rose in Australia and the U.K., the founders planned a U.S. expansion. But growth hit limits on their existing platform. They needed a robust solution to manage multiple regions and scale fast.

The Challenge

Faced with booming sales and a plan to enter the U.S. market, Mustard Made struggled with three separate sites and manual tweaks. Toggling between platforms ate up hours, and promotional tests led to slow page loads. They wanted an all-in-one system to consolidate regions, improve site speed, and add conversion tools like wishlists and upsells without writing custom code.

The Solution: Shopify Plus

Upgrading to Shopify Plus unlocked global storefront management under one dashboard. In just two weeks, the team redesigned their theme, set up toggles for Australia, the U.K., and the U.S., and launched new merchandising features. Built-in A/B testing, personalized product recommendations, and cart-level upsells were activated without external plugins, speeding up checkout and serving targeted offers.

Implementation Details

Working with Shopify Plus experts, the Stern sisters tackled theme migration, data transfer, and custom scripts. They deployed a mobile-first design to cut load times, integrated a wishlist tool, and configured upsell rules directly in the admin panel. No extra hosting provider was needed—everything lived on Shopify’s CDN.

Results and Impact

The payoff was immediate. With global sites running smoothly, Mustard Made saw a 158% revenue surge year over year, a 42% boost in returning customer rate, and a 147% jump in site traffic. Personalized recommendations and cart offers lifted average order value by 15%. Now the brand can launch new markets in days instead of months.

Key Metrics

  • 158% increase in overall revenue after the platform upgrade
  • 42% growth in returning customer rate within six months
  • 147% surge in website traffic year over year
  • 15% rise in average order value through upsell features

By centralizing operations and leveraging built-in optimization tools, Mustard Made turned a complex multi-region setup into a streamlined, high-performing growth engine.

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Key Takeaways

  • 1Upgrading to Shopify Plus enabled central management of three regional sites from one dashboard.
  • 2Rapid two-week migration cut launch time for new markets and theme redesign.
  • 3Built-in upsell and personalized recommendation tools drove a 15% increase in order value.
  • 4Improved site performance and global content delivery led to a 147% traffic jump.
  • 5Data-driven testing and scripts replaced manual tweaks, boosting efficiency.
  • 6The move resulted in a 158% revenue increase and a 42% rise in repeat purchase rate.
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Key Facts

Revenue Growth
158%
Returning Customer Rate Increase
42%
Website Traffic Growth
147%
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Tools & Technologies Used

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Founders Hut is a leading online platform dedicated to sharing thousands of in-depth business case studies from successful companies around the globe. Since its launch, Founders Hut has empowered entrepreneurs, marketers, and corporate innovators with actionable insights drawn from real-world successes and failures.

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Disclaimer: Some data in these case studies may be inaccurate or out of date. In certain cases, AI-generated content is used.