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How Mustang Survival Scaled Global Sales with Shopify Plus Migration

6/15/2024
Mustang Survival
Irv Davies
Mustang Survival
mustangsurvival.com
Vancouver, CanadaFounded 1970
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Monthly Revenue
Undisclosed
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Founders
Irv Davies
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Employees
Undisclosed
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Business Description

Mustang Survival designs and manufactures high-performance water rescue and survival apparel for professional rescuers, military, commercial operators, and recreational enthusiasts worldwide. The Canadian company focuses on direct-to-consumer growth by delivering reliable, innovative safety gear through a scalable digital platform.
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Executive Summary

Mustang Survival, a Canadian leader in marine rescue apparel, partnered with Shopify Plus to migrate its data, integrate ERP, and automate operations for global direct-to-consumer growth. In just three months, they achieved a 172% lift in conversions and halved page load times.
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Case Study Content

Revamping Mustang Survival's Online Store

Mustang Survival has been outfitting water rescue professionals and recreational enthusiasts for over 50 years. When direct-to-consumer sales began driving growth, the team realized its existing platform could not keep up with traffic spikes or international expansion. They needed a fast, stable solution that could handle complex product data, integrate with ERP systems, and deliver a seamless checkout experience.

The Challenge

The previous platform struggled under peak demand, leading to slow page loads and lost conversions. Data migration was a daunting task: thousands of SKUs, customer records, and historical orders had to move without downtime. The brand also needed bi-directional syncing between its U.S. and Canadian stores, plus a way to automate product launches and sales events.

Strategic Solution

Partnering with Shopify Plus Agency Partner iamota, Mustang Survival executed a phased rollout. First, they mapped out data structures and cleaned legacy records. Using Shopify’s import tools alongside custom scripts, they transferred product, customer, and order data in under three months. For automation, they deployed Shopify Flow to trigger order routing and inventory updates, while Launchpad handled flash sales schedules.

Next, they integrated their ERP software to sync inventory and financials across borders. The new storefront was optimized with image compression, a content delivery network, and responsive design tweaks that cut average load times by half.

Results That Matter

In just 90 days, Mustang Survival saw a 172% increase in conversion rate and a 50% reduction in average page load time. The migration laid the foundation for future initiatives: launching pop-up events, expanding into new markets, and integrating retail POS solutions.

Lessons Learned

  • A clear migration plan with data cleanup prevents delays.
  • Automation tools like Shopify Flow save hours on manual updates.
  • Optimizing site speed directly boosts conversion rates.
  • ERP integration is vital for multi-region inventory control.
  • Phased rollouts reduce risk and allow quick course corrections.
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Key Takeaways

  • 1Completed a full data migration to Shopify Plus in just three months, enabling rapid global direct-to-consumer expansion.
  • 2Implemented Shopify Flow and Launchpad to automate product launches, flash sales, and order routing across U.S. and Canadian stores.
  • 3Integrated enterprise ERP software for real-time inventory and financial syncing, ensuring consistent stock levels internationally.
  • 4Optimized site performance with image compression and CDN deployment, slashing average page load times by 50%.
  • 5Achieved a 172% lift in conversion rate by eliminating checkout bottlenecks and improving overall user experience.
  • 6Phased rollout and rigorous testing protocols minimized downtime, ensuring a smooth transition without lost sales.
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Key Facts

Migration Time
3 Months
Conversion Increase
172%
Page Load Reduction
50%
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Tools & Technologies Used

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Disclaimer: Some data in these case studies may be inaccurate or out of date. In certain cases, AI-generated content is used.