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Doe Lashes went from a $500 launch in 2020 to a $15 million valuation in just twelve months. Founder Jason Wong saw an opening when his partner struggled with uncomfortable faux lashes. He set out to build a better option that checked each box: comfort, beauty, price and ethical manufacturing.
Jason had run an e-commerce agency for years, but the idea for Doe Lashes came after seeing frustration on a morning routine. He sketched prototypes, sourced suppliers that met ethical and comfort standards, and invested the first $500 in a small sample order and a domain name. It were not easy to piece everything together while learning on the fly, but each sale paid for the next batch.
For the first four months there were zero paid ads. Jason tapped his personal network of friends, family and micro-influencers who shared early posts on TikTok and Instagram. Content created by these partners served as social proof, and every dollar earned was immediately funneled back into inventory. As orders trickled in, community word-of-mouth built momentum.
Once revenue reached a stable point, Doe Lashes split budgets across Snapchat, TikTok and Facebook. Each channel drove a different type of user intent—and Jason paid attention to which platforms yielded the most engaged shoppers. This balance protected the business from over-reliance on any single ad network.
In mid-2020 Jason introduced a “Find Your Perfect Lash Style” quiz via Octane AI. Ads directed cold traffic to the quiz, where users gave an email or phone number to get personalized recommendations. This funnel dropped cost per acquisition significantly by moving some users into nurture flows instead of pushing for an immediate sale.
Understanding that TikTok content needed authenticity, Jason hired a dedicated TikTok creator. He trusted that person’s intimate knowledge of trends rather than scripting every clip. That hands-off approach led to genuine posts that resonated and drove discovery.
Retention was tackled with a multi-prong strategy: a points-based rewards program via Smile.io, an educational blog targeting SEO, and playful SMS check-ins that reminded customers to stay hydrated or rest. These tactics kept the brand top-of-mind without hard sells.
By October 2021, Doe Lashes was valued at $15 million and had hundreds of repeat customers. Personalized quizzes, influencer momentum, diversified ad spend and a customer-first mentality combined to create a modern direct-to-consumer success story.
Starting lean forces clarity around costs and user demand. When you reinvest every dollar wisely and build systems that speak directly to your audience—like quizzes and SMS sequences—you can match big budgets in growth pace. Doe Lashes proved you don’t need venture capital to hit eight figures in one year.
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