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How DECKED Used Shopify to Drive 62% YoY Growth and Boost DTC Sales

6/13/2024
DECKED
Jake Peters and Lance Meller
DECKED
www.decked.com
Ketchum, United StatesFounded 2014
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Monthly Revenue
Undisclosed
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Founders
Jake Peters and Lance Meller
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Employees
131
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Business Description

DECKED designs and manufactures heavy-duty truck bed storage and organization systems that deliver precise fitment, durability, and modular accessories for aftermarket automotive customers worldwide.
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Executive Summary

DECKED, maker of premium truck bed storage systems, outgrew its WordPress setup and turned to Shopify in 2016. By leveraging Search & Discovery, a custom dealer locator, Shop Pay Installments and Shopify Audiences, the team unlocked a 62% average YoY growth, streamlined checkout flows, and achieved seamless integration across B2B and DTC channels.
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Case Study Content

Switching to a Flexible Platform

In 2016, DECKED realized its WordPress site lacked the features needed to support both B2B dealers and direct-to-consumer shoppers. Complex checkout flows hurt trust, and search queries failed to return precise fitment results. DECKED needed a partner that could grow and adapt as quickly as its product line.

Tackling Key Challenges

Customers in the aftermarket auto space expect exact fitment details and multiple financing options at checkout. Complicated flows caused high abandonment, and dealers were hard to find online. With limited data insights, marketing campaigns lacked the targeting muscle to reach new prospects.

Deploying Search & Discovery

DECKED installed Shopify’s Search & Discovery app to improve long-tail queries and guide buyers to the right accessories. Custom filters and synonym groups turned vague searches into specific product pages. Within weeks, search-driven revenue rose by 4%.

Building Dealer Locator Integration

A custom dealer locator plugged into Shopify’s flexible APIs, matching customers to nearby showrooms that stock specific DECKED displays. Geographic and product availability data now flows back to the HQ, helping sales and inventory planning in real time.

Streamlining Checkout

Switching to Shopify’s one-page checkout made transactions quicker and more reliable. A post-add-to-cart customizer then suggests compatible accessories, achieving a 50% adoption rate. Adding Shop Pay Installments further drove conversion, accounting for 58% of DECKED’s GMV.

Unlocking Targeted Marketing

Early adoption of Shopify Audiences let DECKED build lookalike segments based on high-intent shopper data. Campaign reach expanded by 20 million impressions, cutting customer acquisition cost and filling demand gaps across all channels.

Results and Growth

Since the migration, DECKED averages 62% annual growth on DTC alone, stronger B2B relationships, and real-time analytics powering faster decisions. With a true omnichannel setup, the brand can serve campers, mechanics, and outdoor enthusiasts seamlessly from showroom to front porch.

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Key Takeaways

  • 1A rigid WordPress setup limited growth; migrating to Shopify unlocked agility across B2B and DTC channels.
  • 2Implementing Shopify Search & Discovery boosted revenue by 4% and turned vague searches into precise product matches.
  • 3Custom dealer locator integration increased visibility for local dealers and fed valuable geographic data back to HQ.
  • 4One-page checkout plus a post-add-to-cart customizer led to a 50% accessory adoption rate and higher average order value.
  • 5Shop Pay Installments drove 58% of DECKED’s GMV, reducing checkout friction and boosting conversions.
  • 6Shopify Audiences enabled lookalike targeting that reached 20 million new in-market customers. Better data made marketing faster and more efficient.
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Key Facts

Average Yearly Growth
62%
GMV via Shop Pay
58%
Revenue Lift from Search
4%
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Tools & Technologies Used

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Disclaimer: Some data in these case studies may be inaccurate or out of date. In certain cases, AI-generated content is used.