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How Bathu Scaled to 30+ Stores Using Shopify POS

6/18/2024
Bathu
Theo Baloyi
Bathu
bathu.africa
Johannesburg, South AfricaFounded 2017
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Monthly Revenue
Undisclosed
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Founders
Theo Baloyi
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Employees
300
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Business Description

Bathu is a South African sneaker brand that celebrates African heritage through bold, authentic footwear. Founded in 2017 by Theo Baloyi, the company has grown rapidly, employing over 300 people and building a loyal online community alongside 30+ retail locations.
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Executive Summary

Bathu went from a single storefront in Johannesburg to more than 30 locations nationwide by swapping disconnected systems for Shopify POS. With unified inventory, real-time stock visibility and built-in fulfillment, the brand saw a 26% revenue jump and launched up to four stores per month.
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Case Study Content

Overview

Bathu launched in 2017 with a clear mission: build a sneaker brand that speaks to African identity. Founder Theo Baloyi opened the first store in Johannesburg’s Newtown district and saw immediate demand for locally designed footwear. But as buzz spread, managing inventory across an online store and multiple shop floors on separate platforms grew chaotic. Outdated systems led to constant site crashes, over-sold products, and frustrated customers.

The Challenge

Growing from one store to dozens in a country the size of South Africa meant Bathu needed a unified system. Their Wordpress site and Vend POS disconnected online and in-store stock counts. Teams spent hours reconciling spreadsheets. Popular designs sold out at one location while gathering dust in another. Launching new stores was a slow process of manual data entry and local setup. Scaling required technology that could centralize operations and keep up with rapid expansion.

The Solution

Migrating to Shopify and adopting Shopify POS solved Bathu’s headaches overnight. Inventory lives in a single dashboard, letting staff sell any product from any location. When a store runs out, orders ship directly from another outlet to the customer’s door. Bathu also tapped into Stocky for forecasting, turning raw sales figures into smart restock orders. Rather than wrestling with spreadsheets, the team now opens up to four stores each month with inventory already synced, saving weeks of setup time.

The Results

With a unified point of sale, Bathu saw a 200% surge in monthly revenue during the initial roll-out and a sustained 26% uplift overall. Today the brand operates 30+ stores, manages a retail team of 200+ through a single hub, and never loses a sale due to stock errors. Site stability improved—no more crashes under traffic spikes—and onboarding new staff takes minutes thanks to Shopify POS’s intuitive interface.

Looking Ahead

After conquering South Africa’s major cities, Bathu is eyeing expat communities abroad. With Shopify’s global infrastructure, international shipping and local storefronts are on the roadmap. The brand’s next chapter will prove that an African sneaker label can compete on the world stage—powered by technology that scales as fast as demand.

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Key Takeaways

  • 1Switching to Shopify POS centralized Bathu’s online and in-store inventory, eliminating stock discrepancies.
  • 2Using Stocky’s forecasting tools helped Bathu place smarter restock orders and reduce stockouts by location.
  • 3Shopify POS’s intuitive interface allowed Bathu to onboard 200+ retail staff in minutes, saving training hours.
  • 4Unifying channels drove a 200% spike in monthly revenue at launch, and a steady 26% overall revenue growth.
  • 5With inventory synced across 30+ stores, Bathu now opens up to four new locations each month with ease.
  • 6Seamless ship-from-store functionality ensures no sale is lost, improving customer satisfaction and loyalty.
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Key Facts

Revenue Increase
26%
Store Growth
30+
Initial Monthly Revenue Surge
200%
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Tools & Technologies Used

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How to Replicate This Success

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Disclaimer: Some data in these case studies may be inaccurate or out of date. In certain cases, AI-generated content is used.